Privacy Policy – BL Media Events Ticketing

Last updated: 8 August 2025

This privacy policy explains how BL Media (“we”, “our”, “us”) collects and processes your personal information when you purchase event tickets through our ticketing platform at events.bl-media.co.uk.

1. Who We Are

BL Media
BL Media, Unit 3, Kitley Units, Yealmpton, United Kingdom
privacy@bl-media.co.uk

2. What Data We Collect

• First name and last name
• Email address
• Phone number
• Ticket selections and quantities
• Event and time slot selections
• Payment method type (no card details)
• Stripe customer ID and payment intent ID

3. How We Collect Data

• You provide your details during checkout when purchasing tickets.
• We receive payment confirmation and booking details from Stripe via a secure webhook after your payment is completed.
• We store your booking details in our database to manage your order and issue your tickets.
• We send you a booking confirmation email with your ticket details using our email service provider.

4. Purpose of Processing

1. To process your ticket purchase and payment.
2. To send you booking confirmation and ticket emails.
3. To manage event capacity and ticket sales reporting.
4. To meet our legal, accounting, and tax obligations.

5. Lawful Basis for Processing

• Contract (Article 6(1)(b)) — to fulfil your ticket order and provide the service you requested.
• Legitimate Interest (Article 6(1)(f)) — to manage event capacity, track sales, and prevent fraud.
• Legal Obligation (Article 6(1)(c)) — to retain transaction records for accounting and tax compliance.

6. Data Sharing

• We share your data with Stripe for secure payment processing.
• We use an email service provider to send booking confirmation and ticket emails.
• Some of our service providers may store and process your data outside the UK. We rely on Standard Contractual Clauses and other safeguards for international data transfers.
• We do not sell or share your personal data with advertisers or for marketing purposes.

7. Data Retention

We retain your booking details in our database for as long as necessary to manage your order and comply with legal requirements. Transaction records may be kept for up to 7 years for accounting and tax purposes. Stripe and our email service provider have their own retention policies.

8. Your Rights

Under the UK GDPR, you have the right to:

• Request access to the data we hold about you.
• Request correction or deletion of your data.
• Object to our processing of your data.

To exercise these rights, contact us at: privacy@bl-media.co.uk

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available at: https://events.bl-media.co.uk/privacy.

10. Contact Us

If you have any questions about this policy or our ticketing service, please contact:

BL Media
BL Media, Unit 3, Kitley Units, Yealmpton, United Kingdom
privacy@bl-media.co.uk